The training consists of three days of following up on another server before obtaining certification, and then starting with small sections of tables and working your way up to more tables. Training related to state or local legal compliance with safe food handling regulations can take up to one month. A kitchen manager, for example, may have to pass an exhaustive certification test; training waiters requires less time. Other training in areas such as techniques for serving alcoholic beverages and the safe operation of equipment can last one to three hours or more, depending on the scope of the material being treated.
Many restaurants with non-English-speaking staff incorporate multilingual training into the program. Technical skills alone can't get your restaurant employees very far. Courtesy, friendliness, and friendliness are necessary social skills that employees must develop when serving guests. Training plans should include exercises to improve the student's emotional intelligence.
A report by Toast revealed that 68% of restaurants share an employee manual to train new employees, which is accompanied by online training in 19% of restaurants. There are a number of great training tools available to complement traditional instructor-led classroom training. For the training process to be thorough, but not too long, each training day should consist of classes and on-the-job training, in which the employee's responsibilities are gradually increased. New employees should be encouraged to read their training manuals in full before their next training shift.
You could spend days browsing all the links on websites that cover everything from training on service safety to training students who are new to the industry, and even Five Star Training, for those establishments with an excellent reputation and high expectations.