During basic training, Front of House (FOH) staff will practice back and forth exercises that will take them from the kitchen to the table and back again, while hoisting plates of food and drink on large trays; receiving inspections on appropriate restaurant clothing; and performing memory exercises on the menu dishes, beverages and special offers. You might be wondering why this is important. Well, guidance and observation help ensure that new employees practice what they've been taught. That is providing services to customers in accordance with the best practices described in the training manual.
Have the previous 10 steps to effectively train your restaurant staff inspired you? Leave a comment and share the article with your colleagues. For restaurant staff, this personalized training route would be very useful, since it would allow them to learn at their own pace and also to follow up on their training while they learn on the job. Formal training will include a training plan for restaurant staff or a system for explaining everything that is in the restaurant. Once competency development needs have been identified, you can create a training itinerary with step-by-step learning modules and a training review to ensure that the necessary skills are developed.
While training manuals and the monitoring of new staff are an integral part of server guidelines and of the best restaurant training plans, they are not enough. As part of the training program for your restaurant staff, you should ensure that your employees are trained to use the latest technology.